Help Center

Find answers to common questions and get support for BeFree

Getting Started

How do I create my health profile?

Learn how to set up your personalized health profile for better food recommendations.

How to scan food products?

Step-by-step guide to using our barcode scanner feature.

Understanding safety scores

Learn what the safety percentages mean and how they're calculated.

App Features

Smart grocery shopping

How to use our personalized grocery recommendations feature.

Nutrition scoring system

Understanding how we calculate nutrition scores for different foods.

Allergy and dietary restrictions

Setting up and managing your dietary preferences and restrictions.

Account & Privacy

Managing your account

How to update your profile information and account settings.

Data privacy and security

Learn how we protect your personal health information.

Deleting your account

How to permanently delete your BeFree account and data.

Troubleshooting

App not working properly

Common issues and solutions for app performance problems.

Scanner not recognizing products

Tips for better barcode scanning and product recognition.

Sync issues

Resolving data synchronization problems between devices.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.