Account & Profile
Create your health profile, manage preferences, and update personal details.
Find answers about BeFree, food scanning, your account, and privacy.
Create your health profile, manage preferences, and update personal details.
Learn how to scan products, read safety scores, and understand ingredient alerts.
Get personalized grocery lists and shop by nutrition score with confidence.
Your health data is encrypted and protected under Canadian privacy standards.
Quick answers to the most common support topics
Open the BeFree app, tap "Forgot Password" on the login screen, and follow the email instructions. If you need further help, contact us at info@befreefit.ca.
Ensure camera permissions are enabled, hold the barcode steady in good lighting, and update to the latest app version. Some regional products may not yet be in our database.
Go to Settings > Account > Delete Account in the app, or email privacy@befree.fit with your request. We process deletion requests in accordance with our Privacy Policy.
Visit our Pricing page for current plans. You can manage subscriptions through your App Store or Google Play account settings.
Email us at info@befreefit.ca or use the contact form on our Contact page. We typically respond within 1–2 business days.
No articles match your search. Try different keywords or contact us.